Servicing of platform lift

We serviced an Ascender PGL8 wheelchair lift at Exeter Cathedral School last month. We cover the whole of Devon and can repair & service most types of platform, step and through-floor lifts – as well as stair lifts.

We contacted Perry and the team for advice after my Granddad fell ill, they came out and gave great advice, fitting of a stair lift and after care. We have been so impressed that we used them again for my grandmother. She had a new stairlift fitted after moving house and we were even able to buy some mobility items to help her navigate the house. Thank you to the whole team for their professionalism and compassion in what were difficult times.

Jack Orchard

‘Our sincere thanks for such an excellent product and expert installation. Though not a happy subject, we appreciated the efficiency, efforts and kindness of everybody. These attributes made the whole operation of choosing, seeing and installing the lift a much more pleasant experience than we were expecting. It was certainly hassle free and with good humour.’

Mr Chinneck, Devon - May 2016

My Uncle had a stairlift fitted by you and I would like to say what an absolutely excellent service you provide. The first person I spoke to on the phone was extremely pleasant and got back to me with a query instantly. The engineer who fitted the stairlift was brilliant. He was extremely polite and pleasant. He was so approachable with any questions we asked. He did an amazing job, leaving no mess and we could not believe the job he did hiding the electric cable. He is an absolute credit to your firm. Thank you so much!

N. Chapman, Sticklepath - Nov 2021

Super happy with the service we received from Lee, super fast turn around, super helpful, polite, explained and shown how to use from start to finish, would definitely recommend! Nothing was ever to much to ask! 10/10

Michaela Tickner

Thank you to everybody for installing our stairlift. Perry who came and measured, Neil who installed and patiently demonstrated how to use it-several times. Not forgetting Natalie in the office keeping us informed. They are all very professional but kind and patient too. Our stairs are narrow and curved but a solution was found. It’s made such a difference. Cannot recommend more highly. Thanks again.

Judith Wilson

Could not have been nicer, kinder, better quality, more caring. I have had a run of rip-off tradesmen and I was dreading Dolphin coming, but they behaved as though they were my sons. They were wonderful, and the head office in Crediton answers promptly, solves your problems straight away, and again, are really nice people.
PS about the complaint below about a £70 call out charge, that is very cheap. I have just paid another company £160 to change a washer on the experienced, it is a shame that Mr Bennet thought Dolphin should work for free.

LP P

phenomenal service from the survey to the installation and beyond

Mary Slade

Mario Slimani

I arranged for my mother to have a stairlift fitted and she and I were both delighted with the service we received. The time and care taken to ensure the lift she chose was right was for her was personal and professional and when it was time to have the lift removed it was done efficiently and with sympathy.

Catherine Fitzgerald

‘I’ve just spoken to Mrs. W. And she is so pleased with the stairlift that she wanted me to thanks everyone involved and said what a lovely team the Dolphin people were.’

J. Stokes, Mid Devon Council – April 2021

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